SHIPPING POLICY

Thank you for choosing Lovendr for your handmade soap needs. Here's our shipping policy to ensure a smooth shopping experience:

Processing Time:

  • All orders are processed within 1-2 business days.
  • Handmade soaps may require additional time due to the crafting process.

Shipping Rates:

  • Shipping charges are calculated at checkout based on your location and the weight of your order.

Domestic Shipping:

  • We offer USPS Ground Advantage and USPS Priority Mail shipping options for domestic orders.
  • USPS Ground Advantage shipping typically takes 3-4 business days.
  • Priority Mail shipping delivers within 2-3 business days.

Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email.
  • Track your package using the provided information for real-time updates.

Lost or Stolen Packages:

  • Lovendr is not responsible for lost or stolen packages. Please contact the carrier for assistance.

Address Accuracy:

  • Customers are responsible for providing accurate shipping information.
  • Lovendr is not liable for orders shipped to incorrectly provided addresses.

Returns due to Incorrect Address:

  • If a package is returned due to an incorrect address, the customer is responsible for additional shipping charges.

Contact Us:

  • For any shipping-related concerns, please contact us at contact@lovendr.com

We appreciate your trust in Lovendr and aim to make your shopping experience enjoyable.